PRIVACY POLICY
Effective Date: August 31, 2026
Welcome to Lorena’s Cleaning Services (“Company,” “we,” “our,” or “us”).
We respect your privacy and are committed to protecting the personal information you share with us.
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INFORMATION WE COLLECT
When you interact with our website, request a quote, schedule a service, or contact us, we may collect:
• Full Name
• Phone Number
• Email Address
• Service Address
• Appointment Information
• Service Details
• Any additional information you voluntarily provide
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HOW WE USE YOUR INFORMATION
Your information is used to:
• Respond to inquiries
• Provide estimates
• Schedule appointments
• Deliver requested services
• Send appointment reminders
• Provide customer support
• Improve our services
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SMS COMMUNICATIONS
If you voluntarily provide your mobile phone number, you may receive text messages related to:
• Estimates
• Appointment confirmations
• Appointment reminders
• Service updates
• Customer support
Message frequency varies.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.
Consent to receive SMS messages is not required to purchase our services.
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INFORMATION SHARING
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
We may disclose information only when required by law or when necessary to provide our services.
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DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect your information.
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YOUR RIGHTS
You may request access, correction, or deletion of your personal information by contacting us.
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CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time.
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CONTACT INFORMATION
Lorena’s Cleaning Services
Email:
support@lorenascleaningservices.com
Phone:
980-319-4400